WebMed LLC SMS Privacy Policy

Effective Date: 06.23.25

At WebMed LLC, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you communicate with us via SMS/text messaging.

1. Personal Information We Collect

When you opt in to receive text messages from WebMed LLC, we may collect the following personal information:

  • Your name
  • Your mobile phone number
  • Communication preferences
  • Appointment and scheduling information
  • Limited health-related details (only as necessary to facilitate service delivery)
  • Any information you voluntarily share with us via SMS

2. How We Use Personal Information

The personal information collected through text messaging may be used for the following purposes:

  • To send appointment reminders and confirmations
  • To provide updates or information related to your care
  • To respond to inquiries or service requests
  • To administer and improve our services
    To comply with legal or regulatory requirements

3. Who We Share Personal Information With

WebMed LLC does not sell or rent your personal information. We may share your information only with:

  • Authorized personnel within WebMed LLC involved in your care
  • Third-party service providers who support our communication systems and are contractually bound to maintain the confidentiality and security of your information
  • Regulatory authorities, if required by law
  • SMS information is not shared with third parties for marketing purposes.

4. SMS Terms of Service

By opting into SMS you are agreeing to receive SMS messages from WebMed LLC. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at WebMedMN.com/SMSPrivacy. Message HELP for help. Reply STOP to any message to opt out. Standard message and data rates may apply.

5. Data Security

WebMed LLC uses industry-standard HIPAA security practices to protect your information. However, please note that text messages are not encrypted and may carry some risk. We encourage you to avoid sharing highly sensitive health or personal information via SMS.

6. Contact Us

If you have any questions or concerns about this policy or your privacy rights, you may contact us at:

WebMed Duluth

1102 E 4th Street

Duluth, MN 55805

WebMed Cloquet

1001 Ave B

Cloquet, MN 55720

 

(218) 310-8896  /  Info@WebMedMN.com

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